A telecom benchmark provides the ability to ascertain and analyze the best market pricing for a telecommunications network or services from comparable company of similar size, geography and infrastructure without having to undertake a go-to-market process.  Benchmarking reveals the best case scenarios to determine the best level of pricing that vendors will offer and negotiate with target levels set from the outset.

Whether it’s deploying a new network, comparing current, or renegotiating existing contracts, it’s all about profitability and measurable indicators. The ability to find what you want, when you want it, and at a price that you will pay, represents complete control and negotiating power.

LinkSource has been selected time and time again by Fortune 500 customers over the large data analyst firms for our agility to address requests, knowledge of telecom technologies, accuracy of audits, timely benchmarking data, competitive pricing and impactful business recommendations.

Our technology team understands telecom, whether it’s an MPLS circuit or a circuit pack in an IP PBX our benchmarking data and telecom professionals enable our clients to evaluate and determine the right telecom pricing strategy for their business needs. The same holds true for contract language and terms, including SLAs compiled to point out specific opportunities for improvement or our customer’s infrastructure and business.

We know what should or shouldn’t be included in a contract that benefits our customers. We are our customer’s best advocate to either negotiate new contracts, or renegotiate existing contracts to consolidate contracts. We have negotiated over 2,500 contracts and are able to provide beneficial contract language to benefit our customer, including but not limited to business downturn, technology migration, business divestiture, growth clause and MTRC language.

Some of our benchmarking experience includes:

  • Managed service
  • Hosted services
  • LD voice and data
  • Wireless services
  • Mobility services
  • Unified communications
  • Local voice and data
  • Contact center applications & technology
  • TEM (Telecommunications Expense Management)
  • WEM (Wireless Expense Management) systems
  • Routers
  • Network services
  • Cloud networks
  • Software license – Saas
  • IT infrastructure and services

Frequently Asked Questions

Why is a telecom benchmark useful?

Whenever you are coming towards the end of your contract, negotiating a new contract, or wanting to understand how you compare to market pricing, conducting a benchmark will provide you the information you are looking for. You can find out all of the pricing detail without having to go to market or engage in a competitive RFx.

In any contract renewal, negotiation, or review, it is imperative to have access to benchmark data. Without third party knowledge, you have no insight into carrier offerings with companies of similar size, scope and geography.

Aren’t all telecom networks set-up differently?

Absolutely. That is why it is essential to use a process that is methodical, consistent and capable of drawing together all relevant data in order to deliver a strategic telecom or cloud infrastructure to meet your business goals.

How relevant is the benchmark data from LinkSource?

Our methodology and data is proven, recent and relevant. We manage over $500 million in telecom accounts and understand market trends well in advance of the key market indicators.

What are some factors to be considered during a benchmark?

  • Is my pricing current and competitive with market?
  • Am I able to consolidate services and leverage spend?
  • What is the current lifecycle state of my agreements?
  • How do I compare to other companies of similar size, scope and geography?
  • What is my total cost of ownership?

There are many more new telecom benchmark matrices that are all devoted to saving you money and occur once the contract and rates are already in place. These analytics are more in line with modern telecommunication service and products and can be used to focus on internal measures and cost saving initiatives.